Job Description
Ramey Insurance is a well-stablished, community focused agency founded in 2002. We are currently seeking a motivated, customer-focused professional to join our team in the capacity of a Customer Service Representative. This position will focus on servicing our Personal Lines clients. The ideal candidate will need to be reliable, detail-oriented, and committed to delivering excellent service while building strong client relationships.
Duties will include:
- Assist clients with policy inquiries
- Maintain detailed records of client interactions and transactions
- Handle inbound/outbound calls and follow-up
- Deliver exceptional customer service through in-person, phone and email communication
- Support sales efforts by identifying client needs
- Collaborate with team members to improve service processes
- Maintain knowledge of insurance products and industry updates
License/Certification:
- Must have 4-40 or 20-44 P&C License
Salary & Benefits:
- Salary from $35K to 48K per year, based on experience
- Health Insurance paid 100%
- 401K including matching
- Paid Time Off
- Up to 15 paid holidays off
- Professional Development Assistance
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