Cisco Voice SME Job at IDR, Inc., Dayton, OH

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  • IDR, Inc.
  • Dayton, OH

Job Description

IDR is seeking a Cisco Voice SME to join one of our top clients for an opportunity in Dayton, OH. This role focuses on providing specialized technical support in voice communication systems within a dynamic network environment. The organization operates within the telecommunications and IT services industry, committed to innovative communication solutions.

Position Overview for the Cisco Voice SME:

  • Provide expert level support and configuration for Cisco Unified Communications Manager (CUCM), including voice and video.
  • Troubleshoot and resolve issues related to SIP Trunks, Call Plans, Cisco CUBE, and Cisco Expressway systems.
  • Configure and manage network elements pertinent to unified communications infrastructure.
  • Collaborate with cross-disciplinary teams to ensure seamless voice and video communication services.
  • Maintain security clearances and adhere to security protocols in all network activities.

Requirements for the Cisco Voice SME:

  • 6+ years of experience with Cisco Unified Communications Manager (CUCM), including Voice or Video
  • 5+ years of experience with Network Engineering
  • Experience with configuring and troubleshooting SIP Trunks
  • Experience with configuring and managing Call Plans
  • TS/SCI clearance

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